World class business services
Network Monitoring & Ticketing

Advanced Network Monitoring & Ticketing
Real-Time Network Infrastructure Monitoring
Motadata is an AI-powered unified observability and IT service management (ITSM) platform designed to help organizations monitor, manage, and optimize their IT infrastructure. It offers a comprehensive suite of tools that integrate network monitoring, infrastructure observability, log analytics, and service desk automation into a single platform.
Featured Solutions
Motadata
Motadata offers unified IT monitoring, log management, and network performance analytics to streamline operations and ensure service uptime.
Services benefits
Benefits of using Network Monitoring & Ticketing


Prominent Highlights
Key Features
1. Motadata AIOps (Artificial Intelligence for IT Operations)
- Network Observability: Provides real-time monitoring and AI-driven correlation tools for analyzing an organization's entire network, including on-premises, cloud, and hybrid infrastructures.
- Infrastructure Monitoring: Offers centralized observability for various IT infrastructures, enabling proactive management and optimization.
- Log Analytics: Analyzes machine data to identify trends and patterns, providing actionable business insights.
- Network Automation: Allows the creation of runbooks to automate repetitive tasks, enhancing efficiency and reducing human error.
2. Motadata ServiceOps (ITSM)
- Service Desk Automation: Streamlines IT service delivery using AI-powered automation, improving response times and service quality.
- Asset Management: Helps track both IT and non-IT asset inventories, ensuring accurate records and compliance.
- Patch Management: Automates patch management processes to safeguard endpoints from vulnerabilities.
- ITIL Compliance: Aligns with ITIL best practices, supporting processes like incident, problem, change, and release management.
3. DFIT Platform
- A proprietary framework that incorporates AI and machine learning to enhance IT operations, aiming to increase efficiency and reduce operational costs.
Solutions by Use Case
- Cloud Monitoring: Ensures optimal performance and availability of cloud-based services and applications.
- Log Monitoring: Provides tools to monitor and analyze log data, aiding in troubleshooting and performance tuning.
- Hybrid IT Monitoring: Offers visibility across on-premises and cloud environments, facilitating seamless management.
- NetOps: Supports network operations with tools for monitoring, automation, and optimization.
- ITSM for MSPs: Tailored solutions for to be given by Manav / Shlok