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Network Monitoring & Ticketing

Network Monitoring
Advanced Network Monitoring & Ticketing

Real-Time Network Infrastructure Monitoring

Motadata is an AI-powered unified observability and IT service management (ITSM) platform designed to help organizations monitor, manage, and optimize their IT infrastructure. It offers a comprehensive suite of tools that integrate network monitoring, infrastructure observability, log analytics, and service desk automation into a single platform.

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Motadata
Motadata offers unified IT monitoring, log management, and network performance analytics to streamline operations and ensure service uptime.






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Services benefits

Benefits of using Network Monitoring & Ticketing

Proactive Issue Detection
Faster Troubleshooting & Resolution
Better Resource Management
Improved Accountability & Documentation
Enhanced User Satisfaction
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Basic information of Network Monitoring & Ticketing

Prominent Highlights

Key Features

1. Motadata AIOps (Artificial Intelligence for IT Operations)

  • Network Observability: Provides real-time monitoring and AI-driven correlation tools for analyzing an organization's entire network, including on-premises, cloud, and hybrid infrastructures.
  • Infrastructure Monitoring: Offers centralized observability for various IT infrastructures, enabling proactive management and optimization.
  • Log Analytics: Analyzes machine data to identify trends and patterns, providing actionable business insights.
  • Network Automation: Allows the creation of runbooks to automate repetitive tasks, enhancing efficiency and reducing human error.

2. Motadata ServiceOps (ITSM)

  • Service Desk Automation: Streamlines IT service delivery using AI-powered automation, improving response times and service quality.
  • Asset Management: Helps track both IT and non-IT asset inventories, ensuring accurate records and compliance.
  • Patch Management: Automates patch management processes to safeguard endpoints from vulnerabilities.
  • ITIL Compliance: Aligns with ITIL best practices, supporting processes like incident, problem, change, and release management.

3. DFIT Platform

  • A proprietary framework that incorporates AI and machine learning to enhance IT operations, aiming to increase efficiency and reduce operational costs.

Solutions by Use Case

  • Cloud Monitoring: Ensures optimal performance and availability of cloud-based services and applications.
  • Log Monitoring: Provides tools to monitor and analyze log data, aiding in troubleshooting and performance tuning.
  • Hybrid IT Monitoring: Offers visibility across on-premises and cloud environments, facilitating seamless management.
  • NetOps: Supports network operations with tools for monitoring, automation, and optimization.
  • ITSM for MSPs: Tailored solutions for to be given by Manav / Shlok
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